Asking why on an ARC site?

I was wondering if any of you who use ARC sites have ever asked why?

 

I was recently declined by Penguin for a book and decided to email them back about it. Because of an error thing I couldn’t email them. So I requested again (because it’s Edelweiss and you can do that) and ask why. Waiting to hear back from them. Wondering if they will answer and if I will have soured the relationship.

 

I did go through my declined and approved list and Penguin doesn’t seem to like me anyway but it’s a book I really want!

 

What do you think? Should I have left it alone? Should I keep asking? Should I ask what to do to improve my chances? Comment below.